CenturyLink Lead Analyst in Denver, Colorado

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

Job Summary

The Lead Analyst will primarily manage the CenturyLink internal JCW (Job Cost Workbook), our internal CPE quoting tool, which is an Excel-based workbook with multiple macros. This Analyst will be responsible for the day to day ongoing support, updates, and management of the tool, working in cross-functional teams with our CPE Sales Engineering, Oracle Catalog and Maintenance Renewals teams, to insure ongoing support for the new products rolled out by CPE Product Management, macros, and associated special use templates, APIs, etc. This individual will collaborate with peers on modifications to the tool to insure we are using best practices and ease of use for the Sales Engineering and Order Management communities.

  • Frequently contributes to the development of new processes and methods.

  • Develops resolutions to complex problems that require frequent use of creativity.

  • Uses judgment within broadly defined policies and practices.

  • Exerts significant latitude in determining objectives of assignment.

  • Work is accomplished without considerable direction.

  • May contribute to establishment of organization's strategic goals.

  • Performs in an internal expert role

Job Description

  • End to end management of the JCW workbook and all associated templates

  • Technical point of escalation for JCW problems and issues

  • Develop & maintain integration methodologies with CPE Catalog and proprietary CPE vendor quoting tools such as Cisco CCW, Avaya OneSource, etc.

  • Develop and support a change-management process for changes to the JCW, as well as any associated templates, output and reports

  • Work with CPE Sales Engineering & Process teams on training and support initiatives associated with JCW and vendor quoting tools.

  • Interface with vendor contacts to insure adherence to pricing, program and SKU changes

  • Manage projects associated with quoting tool upgrades, catalog integration, etc.

  • Consulting level professional with a full understanding of area of specialization.


  • 6+ years related experience with Bachelors

  • 4+ years related experience with Masters

  • Minimum 8+ years of experience with CPE & BOMs

  • Strong working knowledge of CPE vendor products and services from Cisco, Avaya, Adtran and others

  • Hands-on expertise with Excel, macro development & support

  • Excellent Visual Basic skills and hands on knowledge working with XML files

  • Experience with SQL and database management

  • Demonstrated problem solving and analytical skills, including qualitative and quantitative skills

  • Business acumen with understanding of margins and discounts

  • Good working knowledge of Microsoft Office Suite including MS Access – Office 365 a plus

  • Knowledge of Oracle helpful

  • Positive attitude

  • Good presentation and writing skills

  • Sales Engineering background would be helpful

Alternate Location: [[New Century, KS, Minneapolis, MN, Wake Forest, NC, Portland, OR, Seattle, WA]]

Requisition # : [[145216]]

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.