CenturyLink Provisioning Technician 2 in Denver, Colorado

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

Job Summary

  • Specialized technician managing customized design and service delivery of high end Ethernet Services.

  • Manages a wide variety of order types (OCn – 100GBE) and is required to continue expanding knowledge on new technology and complex order types.

  • Serve as primary central point of contact for customers on complex orders within the service delivery organization.

  • Manages alternate order completion and closure processes with assistance from the Sales account teams.

  • Uses software and hardware tools to identify and diagnose network status and problems; conducts complex network monitoring equipment installation and maintenance activities; resolves complex trouble tickets.

  • Initiates and executes cross connect requests, or transport coordination activities with a variety of vendors.

  • Coordinates with other departments, vendors and customers to ensure on-time delivery of service.

Qualifications

Basic Qualifications:

  • Associate degree or equivalent education and experience.

  • Min 7 - 9 yrs related experience in specific area or equivalent.

  • Technical certification highly desirable.

  • Understands complex circuit design or configuration of command line operation for IP, CPE, broadband and Ethernet services and related devices.

Preferred Qualifications:

  • Ideal candidate possesses proficient knowledge within the following: DWDM; Fujitsu 9500; 4100; 4100ES; 4500;7120. CIENA 6500; 5400s; Corestream, Nortel classic oc192/48; Optera DX; 1600; Infinera DTN; DTN-x; Cisco 15454; 15310; Optera; Tellabs; Lambda Unite and Xtreme, Alcatel and various Router / Frame / ATM support

  • Desirable experience also includes hands-on installation, maintenance, and tuning of data communication system software components, hardware/software operating in a networked environment.

Alternate Location: US-Colorado-Denver

Requisition # : 142819

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.