CenturyLink IT Systems Engineer II - Federal in Herndon, Virginia

CenturyLink (NYSE: CTL) is a global communications, hosting, cloud and IT services company enabling millions of customers to transform their businesses and their lives through innovative technology solutions. CenturyLink offers network and data systems management, Big Data analytics and IT consulting, and operates more than 55 data centers in North America, Europe and Asia. The company provides broadband, voice, video, data and managed services over a robust 250,000-route-mile U.S. fiber network and a 300,000-route-mile international transport network.

The IT Systems Engineer II - Federal will provide Tier 2 and 3 support and serve as a program expert for a WAN Optical network as well as Data Communications Network (DCN) backbone integral to the management of the network.

Duties and Responsibilities:

  • Develops and supports the transition plans associated with these activities and support laboratory-enabled execution activities – protection of a combined optical and DCN network will require analysis of vulnerabilities

  • Manage all aspects of network operations related to performance and fault management. Essential functions include the following:

  • Provide technical support for network and system installation and maintenance

  • Coordinate with configuration management and implementation teams

  • Monitor network operations and security posture

  • Maintain network status and trouble logs

  • Identify and diagnose network problems

  • Identify network elements causing network degradation or failure

  • Determine and execute corrective actions on a real-time basis

  • Execute reporting functions and data input associated with network management

  • Evaluate trend analyses

  • Identify network performance improvement opportunities and forward recommendations to engineering for analysis

  • Routinely evaluate the network baseline to identify and resolve unplanned changes to the baseline

  • Manage the network operations Quality Control (QC) program

  • Provide functional guidance, technical support, and training to network operations staff

Skills:

  • Ability to interface in a professional manner with management and customer is essential

  • Flexibility with regard to work levels and shift accommodation is imperative

Education and Experience:

  • Bachelors degree in Engineering, Electronics, Software, or Networks, or a related technical or vocational education or equivalent experience

  • Six or more years applicable work experience

  • Demonstrated experience with SONET based, metro fiber networks, next-generation DWDM systems and IP based systems

  • Previous experience with broadband circuit maintenance/restoration, provisioning databases and circuit activations

  • Previous experience and ability to relate technical issues to management and Government personnel

  • Prior experience with Nortel, Cisco, Ciena and Tellabs suite of optical network equipment and network management systems

Security Requirements:

  • US Citizenship required

  • Active TS/SCI with Poly

  • Must maintain eligibility requirements for access to classified information (applicants selected will be subject to a government security re-investigation)

Other Requirements:

  • Must have a valid driver’s license have a clean driving record

  • Some local travel required

#CFJFED

Alternate Location: US-Virginia-Herndon

Requisition # : 131666

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.