CenturyLink Senior Project Manager - Federal in Herndon, Virginia20172

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.


Sr Project Manager provides overall support and coordination for multiple projects and task orders. Acts as central point of contact with customer. Responsible for performance to include management, contract collaboration, project/task order implementation and coordination of resources. Has broad and deep knowledge of IT industry and business administration.

Duties and Responsibilities:

  • Provide oversight, coordination, and implementation of project requirements to include respond to Task Orders

  • Direct coordination with the customer is an essential element to the success of the program

  • Coordinate network and service implementation activities

  • Provide comprehensive program reviews to internal and external customers

  • Understand Government contracting requirements (FAR) and ensure contract deliverable line items are met

  • Assesses and mitigate operational risks and issues and escalate to upper management

  • Develop customer required methodologies, procedures and systems to produce reports to measure program success and direction

  • Ensure documented guidelines and operating procedures for quality assurance/control are followed

  • Provide recommendations to customer to improve operations

  • Continually monitor quality of products and services provided for purposes of identifying and implementing performance improvements

  • Ensure resources to perform task orders are identified with clearly defined roles and deployed on schedule

  • Ability to manage 500+ active telecommunications services and more 50 simultaneous active orders simultaneously

  • Coordinate and facilitate weekly and impromptu customer meetings, presentations, and reporting

  • Customer coordination of invoice reviewing and billing adjustments

  • Provide management and coordination of Change Management and Emergency Maintenance activities

  • Coordination of Test and Acceptance scheduling with customers.

  • Implement life-cycle management of the following technologies: Metro and Long Haul Ethernet, MPLS, VPLS, Public and Private Internet, Domestic Private Line, International Private Line, Optical Wavelength Services, SIP Trunking, PSTN, Managed Services

  • Utilization of the following systems: ASPEN, Core, Coastal, LIMS, Casper, Eflow, Networx, SDP, PPricer, Orion, QPROV, QVO, DocuSign, TIRKS, SFA, BOSS, Oscar, SOM, IOF


  • Project Management Institution (PMI) standardization understanding

  • Ability to manage daily tasks and customer expectations across an cross-matrixed team with various skill-sets that includes Pre and Post Sales Engineering, Account Consultants, Billing Analysts, Provisioning, Carrier Management, Contracts, Legal, Pricing & Offer Management, Implementation, Test and Activation, Network Operations Center, Change Management, and Sales

  • General understanding of FCC Telecommunication’s regulations in ILEC, RBOC, CLEC in IXC and LATA environments

  • Telecommunications provisioning knowledge

Education and Experience:

  • Bachelor of Science degree in Business, Computer Science, Information Systems, Engineering, or other related scientific or technical discipline.

  • Minimum 12 years of general experience to include 6 years specialized within telecommunications

  • Project Management Professional (PMP) preferred

  • Information Technology Infrastructure Library (ITIL) foundation certification preferred

Security Requirements:

  • US Citizenship required

  • Must be willing to be subject of Government Security Investigation(s) and willing to access classified information if required.

  • Must maintain eligibility requirements for access to classified information (applicants selected will be subject to a government security re-investigation)

Alternate Location: US-Virginia-Herndon

Requisition # : 141309

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.