CenturyLink Learning Operations Analyst in Monroe, Louisiana71201

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

Position Overview:

We are excited to announce an opening on our Learning Operations team within Human Resources at CenturyLink. This team partners directly with leadership within our Talent Management organization to analyze and present the metrics behind learning and development initiatives. We are looking for someone who can thrive in a high level of visibility, can leverage a variety of systems, and is excited by the collaboration with fellow Subject Matter Experts on this team.

Select Principal Duties and Responsibilities:

  • Analyze project requests to determine the impact on budget.

  • Report and maintain progress of projects for the Learning Ops team.

  • Provide reporting and metrics on project intake.

  • Prepare reviews (monthly and ad hoc) on project status that may be deliverable to senior leadership.

  • Analyze training utilization, cost per head and Kirkpatrick measures.

  • Build and implement the team SharePoint that will house L&D dashboards.

  • Build customized reports that meet the needs of the L&D function.

  • Assist in defining and building vendor on boarding process.

  • Maintain and continually rationalize vendor utilization and spend.

  • Provide information that will target savings dollars.

  • Ensure vendor invoices are coded and charged appropriately

  • Identifies areas for savings in T&E (professional fees, travel and training associated)

Qualifications & Skills:

We feel it's important this person is set up for success on Day 1 on this team. Here are some of the qualifications that we are looking for in the ideal candidate.


Bachelor's Degree

2-4 year’s experience in reporting, metrics, or analytics

Strong reporting, metrics, and analytical capabilities

Advanced experience with Microsoft Word, PowerPoint and Excel


Master’s degree 1-2 years

Experience with the SuccessFactors Learning Management Systems, SAP

Alternate Location: US-Louisiana-Monroe

Requisition # : 140029

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.