CenturyLink Senior Marketing Database Analyst in Monroe, Louisiana

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

Job Summary



The Sr. Analyst of Database Marketing Operations is responsible for the quality, accuracy, and delivery of consumer intelligence data processing and reporting to support the Consumer Marketing organization.

This position is critical in maintaining the quality and efficiency of information within Consumer Marketing infrastructure. Responsibilities include delivering code, conducting research, and checking quality control and assurances that will result in high quality data processing and data integrity.

This position will help incorporate the processes that will result in accelerated sales, increased market awareness and high levels of customer loyalty. The position is instrumental in helping maximize revenue and profitability through contribution to or ownership of targeting strategies designed to acquire, grow and retain consumer customers.

The position is accountable for a variety of functions that require business acumen, marketing knowledge, understanding/management of internal processes, strong technical acumen, a functional understanding of relational databases, and knowledge of technological trends.

Partner in a team environment or be able to independently design, develop, code, test and debug new software or significant enhancements to existing software of moderate complexity. Develop solutions across many disciplines and be responsible for explaining solutions and procedures. Apply principles, theories and concepts and use methodologies, tools, documentation processes and test procedures to complete projects related to moderately complex software.

Job Description

  • Implements various programs for the purpose of enhancing and updating an Oracle environment

  • Tasks may include designing and coding programs and testing and documenting changes and enhancements of data processes from primary Oracle/ Unix Data environments

  • Analyzes data requests for the purpose of assisting integration with current marketing applications

  • Tasks may include project implementation, researching and evaluating problems, and recommending and implementing decisions

  • Conducts training for the purpose of providing technical expertise to end users

  • Tasks may include training for System Operator/Programmer, providing user activity education, and one-on-one support

  • Navigates, collects, and organizes large and detailed data sets like online mapping tools, internal Oracle databases, marketing reports and ad hoc analyses in support of various internal clients.

  • Integrates the data from these various sources and creates complete portfolios of decision support tools for marketing and sales requests.

  • Execution of data extracts from primary Oracle/UNIX data environments via SQL and/or SAS

  • Working closely with Database Architecture resources to understand database requirements

  • Assisting in data sourcing and data integration discussions, including vendor/contract management

  • Utilization of Intake, Campaign, and Self Service tool requirements

  • Assisting Analytics teams with data access, use-ability, and extracts

  • Administration of campaign tools

  • Consultation with Consumer end users as the primary SME on data requests and delivery options

  • Working closely with Campaign Operation managers to implement primary sales initiatives in operational tool sets.



  • Bachelor’s Degree and 5+ years of professional experience

  • Experience/knowledge in Unix, Oracle, PL/SQL, Perl, KornShell

  • 3-5 years’ experience in database marketing , in IT, preferably with BI applications environment

  • Advanced Skills in various Database extracts leveraging PL / SQL, Perl, Kornshell

  • High level knowledge of relational datamart strategy

  • Expertise in one or several B2C specialties, such as: strategic planning, qualitative & quantitative research, database marketing, IT, segmentation.

  • Ability to work effectively in teams and independently; strong organizational and project management abilities, strong analytical and critical thinking and innovative problem solving skills.

  • Requires strong work ethic, ability to work independently and strategically on complex, long-term projects.

  • Strong interpersonal skills are required to help with communication, team support and team effectiveness

  • Strong interest/knowledge of marketing technology, predictive modeling, and big data applications

  • Requires a desire to learn and grow with Marketing Technology as the industry transforms.

  • Must be elgibible to work within the United States without sponsorship.

Preferred Qualifications:

  • 5+ years of database experience with a Master's Degree

  • 3 + years’ experience with Qlikview, Tableau, or other BI Dashboard

  • Ability to break down complex problems into manageable goals

  • Experience data modeling and analyzing data within a data warehouse environment to support specific marketing plans

  • Strong Excel skills and ability to demonstrate experience in forecasting and measuring results

  • Knowledge of telecom industry

  • MBA preferred


Bachelors or Equivalent in Marketing or Other

Masters or Equivalent in Marketing or Other

Alternate Location: US-Louisiana-Monroe

Requisition # : 143725

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.