CenturyLink Channel Relationship Manager - West in Phoenix, Arizona

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

Channel Relationship Manager - West

The Channel Relationship Manager is part of the Channel Alliance sales organization and is responsible for sales and revenue growth in a geographic territory which includes designated Regional Partners, Subagents and branches of National Partners. Our Channel Relationship Managers are expected to use consultative selling skills along with a strong understanding of the datacenter industry, network connectivity and hybrid / public / private cloud to consistently achieve quota attainment in the hosting, managed services, cloud and/or colocation business. They are also expected to develop highly productive reseller and referral partner relationships so that partners become self-sufficient in marketing and selling our products.

Job Responsibilities:

  • Manage sales opportunities with all designated Partners, providing accurate and updated sales funnel with current status.

  • Manage and execute of Partner planning document.

  • Develop territory plan, including documenting recruiting strategy.

  • Meet with Partners, participate in joint sales calls to customers and assist the Partner in closing opportunities.

  • An in-depth knowledge of the features and benefits and requirements of all Alliances routes to market and the ability to articulate it to Partners along with the value proposition.

  • Assist Partners in broadening their product expertise and sales opportunities, striving for growth from all associated selling resources.

  • Train partners on product, processes, and effective sales techniques.

  • Escalate any pricing, SLA or other issues as needed.

  • Coordinate Partner access to Sales Engineering, Field Marketing and overlay resources as appropriate.

  • Maintain an up-to-date sales funnel in Salesforce.

  • Disseminate all communications and announcements.

  • Coordinate local Partner participation in events and training.

  • Drive product and promotions and programs.

  • Attend Shows and conference calls, as designated by management.

  • Read all communications and maintaining a high level of knowledge on all products, programs and promotions.

Minimum Qualifications:

  • Bachelor’s degree or equivalent education and/or 6 years of experience selling voice/data, hosting, managed services, cloud and/or colocation solutions to businesses.

  • Regional Travel Required.

  • Must have a valid driver's license and satisfactory driving record required.

Preferred Qualifications:

  • Previous experience meeting and exceeding a monthly sales quota.

  • Presentation skills for both small and large groups.

  • MS Office Products (Word, Excel, PowerPoint etc.)

  • Strongly prefer experience selling and supporting within an indirect channel or partner based sales program for IT Organizations, Independent Software Vendors, PaaS, IaaS, VAR’s , System Integrators and telecommunications agents.

  • Experience with internal CenturyLink systems.


Alternate Location: [[Northern CA, Southern CA, Salt Lake City, Las Vegas]]

Requisition # : [[140412]]

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.