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CenturyLink ACCOUNT MANAGER - SMB SALES ACADEMY in APOPKA, Florida

About CenturyLink

CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

The Role

Do you have a passion for sales, eager to start your career with a Fortune 200 Company? We are currently seeking driven and highly motivated individuals to join our Sales Team for our October Sales Academy training class. This 2-year sales development program will launch your sales career and broaden your professional experience through a comprehensive training in; sales, technology, and business acumen, to establish a customer-centric mindset for professional success. Upon completion of the Sales Academy program (Phase 1), trainees will have the opportunity to be promoted into an Account Manager role within our Inside Sales team, Small Medium Enterprise Business sales organization in; Denver CO, Apopka FL, St. Paul MN or Tulsa OK .

About Our Sales Academy Program Experience:

Phase 1- Sales Academy Program Training and Development:

  • 9-week on-site virtual -classroom style training program.

  • Learn technical and professional fundamentals for success from proven sales leaders.

  • Understand CenturyLink’s full product and solutions portfolio to increase overall knowledge for go-to market strategies.

  • Network with a group of other sales trainees, sales leaders and business executives.

Phase 2 - Sales Academy Program Field Placement Experience:

  • At successful completion of the 9-week training class - transition into an Account Manager role within our Inside Sales team in our SMB organization in the following territory.

  • Dedicated field mentor to assist with your post training transition into your sales territory.

  • Continued mentoring and growth/development through, Instructor-led, web-based and hands-on training - all designed to help you gain new experiences after trainee program.

The Main Responsibilities

Sound Interesting? What to Expect in the Phase 2 Field Placement- Account Manager (Inside) Role:

  • Responsible for managing an assigned base of customers.

  • Deepen and expand the relationship between CenturyLink and key named accounts to maximize revenue and minimize churn.

  • Build customer relationships, assessing product fit and expanding product portfolio.

  • Responsibilities include identifying decision makers, determining customer needs, identifying appropriate solutions, and positioning these solutions with the customer.

  • Accountable for protecting base revenue and meeting/exceeding average quota.

  • Ability to function in an unscripted capacity; requires solid interviewing / selling / persuasion skills, in addition to a strong knowledge of the company's products/services and often requires additional knowledge of competitor's products/services.

  • Responsible for updating relevant customer information - including sales funnel activity, opportunity updates, maintenance of monthly goals, customer proposals and customer contracts.

What We Look For in a Candidate

  • Individuals with entry level or minimal sales experience (0-2 years), Business to Business inside/outside sales experience with an associates or bachelor’s degree or equivalent education and experience.

  • Ability to attend the 9-week training program (Oct – Dec 2020) with no interruptions.

  • Self-motivated, ambitious and passionate individuals who can directly impact the business through technology solutions.

  • Experience with cold calling and prospecting.

  • Strong oral and written communication, analytical problem solving and closing skills.

  • Proficiency with MS Office (Word, Excel).

  • Must be self-motivated, self-disciplined, and provide prompt follow-up to all customer inquiries.

  • Must be organized and maintain accurate records on daily activities and results.

  • Authorization to work in the US; sponsorship is not available for this program

  • Ability to travel for sales trainings, kick-off meetings, etc. is required for this position.

Sourcing candidates for future opportunities, this requisition is to build a source pool of qualified candidates for our Fall 2020 Sales Academy Class.

Alternate Location: US-Colorado-Denver; US-Florida-Apopka; US-Minnesota-St Paul; US-Oklahoma-Tulsa

Requisition #: 227034

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

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