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CenturyLink Lead Carrier Relations Manager in BROOMFIELD, Colorado

About CenturyLink

CenturyLink (NYSE: CTL) at http://www.centurylink.com/ is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

Job Summary

This position reports directly to the Sr. Manager Carrier Relations, and is primarily responsible for negotiating strategic deals, performing detail analysis and conducting extensive reviews to improve the cost structure of CenturyLink’s billed leased access facilities as well as improving success rate of incremental revenue opportunities. Candidate will be responsible for taking lead on third party access vendor negotiations for these purposes.

Job Description

Essential Duties: Leverage market intelligence to improve success rate of incremental revenue opportunities and strategic large-scale contract negotiations. Utilizing knowledge of network design to understand all aspects of leased access billing against vendor tariffs, contracts, or interconnection agreements. Identify, negotiate, and assist in resolution of billing disputes with access vendors. Develop effective reporting tools and provide detailed reporting to management and internal customers regarding leased access costs and process metrics. Perform cost savings forecasts and achievement through reterming of leased circuits. Continually identify for management process improvement opportunities to ensure efficient structure for the Network Finance organization. Special projects as required.


Knowledge, Skills, or Abilities:

  • Typical number of years’ Experience: 5* Minimum Level of Education: Bachelor’s Degree

  • Fields of Study: Finance, Accounting, Business, Operations Science, etc.

Able to build relationships between data in disparate sources and identify trends and correlations using statistical inferences. Understand technical concepts up-and-down stream impacts. Communicate across departments & teams to ensure consistency around messaging. Driving peer team partnerships to enhance process flow criteria, initiate lean process improvements, and implement solutions to improve end to end efficiencies.

Additional Specialized Coursework: Familiarity with and ability to interpret access tariffs, guidebooks, contracts and interconnection agreements. Familiarity with leased network design and industry billing standards. Proficient research and analysis to identify incorrect billings and develop audit strategies. Excellent spreadsheet and query manipulation skills. Excellent attention to detail. Efficient time management skills. Effective communication skills with internal and external customers in both one-on-one and group settings.

Preferred knowledge and skills:

The candidate ideally will have an understanding of leased access cost elements, architecture and circuit construction. Ability to interpret terms and conditions of purchase agreements and LEC tariffs, and use that knowledge to solve problems and create opportunities. He/she must have the ability to influence individuals to meet the organization’s needs. The candidate must be able to adapt to a fast-paced, ever-changing work environment, prioritize multiple projects and issues at the same time, with the ability to coordinate across functions and possess a proactive work ethic. Additional preferred skills include experience with MS Excel, MS Access, MS Office, BRIO, Tableau, Power BI, SQL, R, or other query, analytical, and statistical computing tools.


Masters or Equivalent

Bachelors or Equivalent

Alternate Location: US-Colorado-Broomfield; US-Colorado-Littleton; US-Ohio-Dublin; US-Oklahoma-Tulsa

Requisition # : 216729

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.