CenturyLink LEAD TECHNICAL PROJECT MANAGER in BROOMFIELD, Colorado
CenturyLink (NYSE: CTL) at http://www.centurylink.com/ is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.
This is a Project Manager position responsible for supporting a large Professional Services customer. This role will provide oversight, accountability, and escalation management for contracted committed delivery dates. As the project manager, this position will build partnerships with all departments including Product Management, Service Delivery, Sales/Sales Support, Network Operations and Field Tech Operations.
Manage CenturyLink deliverables (i.e. turnover packages)
Ensure documentation timeliness, completeness and accuracy, i.e. LOA/CFA (Letter Of Authority, Customer Facility Assignment), DLR (Design Layout Record) Completion notification, test results and technical drawings
Work with vendors and Customers staff to coordinate and facilitate excellent recordkeeping and communication
Conduct regular, critical project updates and business reviews with Customer network acquisition and delivery management teams
Create Gantt charts, critical milestone identification plans, risks and mitigation plans
Work closely with the Customer network acquisition and delivery management teams to establish best practices regarding project management, communications and reporting
Create comprehensive project plans, reports, and performance metrics such as: risk management plan, communications plan, procurement management plan, change control plan, responsibility assignment matrix, change control board contact plan
Regularly spend time at Customer offices with the network acquisition and delivery management teams to ensure alignment regarding project timelines and delivery commitments
Works in a culture of respect and collaboration
Bachelor’s degree or equivalent education and experience. Typically with 8-10 years related experience.
Telecommunications technical & product knowledge (Managed Optical Fiber Networks / DWDM technologies / Outside Plant / Fiber, Transport/Waves, MPLS, Managed Services
Strong communication skills: listening, oral, written and presentation
Reporting, metrics and analytical skills
Self-starter with desire to innovate
Ability to manage change, multi-task and work in a fast-paced environment
Ability to travel
Minimum 8 years industry experience
Process/Product/System knowledge (Salesforce, Netbuild, Service Delivery Systems)
Understanding of business process improvement
Alternate Location: US-Colorado-Broomfield
Requisition # : 216688
This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.