CenturyLink Senior HR Business Partner (Labor Relations) in Broomfield, Colorado

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

Job Summary

The Senior HR Business Partner (Labor Relations) has responsibility for in-scope items for assigned business units. The Senior HR Business Partner (Labor Relations) is responsible for all Labor Relations processes excluding arbitration and collective bargaining.

Job Description

Essential Responsibilities:

  • Responsible for end to end case management and resolution of the following processes:grievances, advice on labor agreements, contract advice and interpretation, request for information from unions, dispute resolution, NLRB & Arbitration prep support, union escalations, ISPP (union force adjustments), local/CRC committees, union related training (new manager, OEPP, CDB), general LR support handled currently handled by HRBP’s.

  • Provides advice and counsel to managers and supervisors related to a broad range of topics related to union, represented workforce, acceptable work practices, etc.

  • Acts as a liaison between line leaders and HRBP’s.Interfaces with other HR COE’s, Shared Services, and legal to streamline processes and standardize work.


  • Bachelor’s Degree in Human Resources or Business Administration/Management required

  • Master’s Degree in HR or MBA preferred


  • Fully seasoned with typically 5+ years professional experience with a Bachelor's Degree or equivalent education and experience or 2-3 years with a Master's Degree.

  • Large company HR experience in a COE / Shared Services environment

  • Hands-on experience and capability in working with both a represented and non-represented workforce

  • Familiarity and/or experience with Lean/Six Sigma methodologies – standard work, Process Mapping, Kaizen, etc


Bachelors or Equivalent

Masters or Equivalent

Alternate Location: US-Colorado-Broomfield; US-Florida-Apopka

Requisition # : 192519

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.