CenturyLink Senior Product Manager - Unified Communications & Collaboration - Cisco Spark in Broomfield, Colorado
CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.
Responsible for defining product strategy, developing and executing the product roadmap, managing financial growth and profitability, and developing detailed market requirements based in network based and IT technologies for one or more product lines. Participates in the development and lifecycle management of CenturyLink product portfolios. Responsible for maximizing the competitiveness and financial performance of a product portfolio. Requires advanced technical/industry knowledge. An entrepreneurial product leader responsible for defining, developing and leading how we deliver services to our customers. Focused on the customer experience with an ability to understand and translate market opportunities and customer needs into product requirements and product value messaging. Adept at communicating our product capabilities to both internal and external audiences via written and verbal presentations. This role provides opportunity to make an immediate impact on both our short-term deliverables and long-term strategic goals. Requires leading matrixed organizations responsible for the development and lifecycle management of a complex product ecosystem that includes IT systems, networks, and 3 rd party vendors and partners.
-Manages all aspects of the portfolio’s financials for growth, revenue, and profitability. Understands and actively manages all of the levers that impact financials including funnel, usage, opex, netex, capex, credits, pricing, churn, and company accounting practices – the CEO of their business.
Develops and articulates vision and market strategy across their product portfolio. Identifies market direction, what’s important to customers, where technology and features are evolving and where the company can effectively compete.
Should have a working understanding of the technologies relevant to customers that buy our services including UCC (Unified Communications and Collaboration, voice/SIP, layer 2 and layer 3 networking, and security. Deep Cisco Knowledge with Cisco Spark, UC Flash Collaboration experience or experience in office 365, Skype, Microsoft hosting.
Leads the development of new products and product features by understanding the market, writing detailed market and product requirements, developing financial justification, and championing the ask through leadership to market.
-Prepares and delivers presentations that include portfolio performance and portfolio development asks grounded in financial justification and business cases.
Manages specific customer opportunities as they relate directly to driving revenue for the portfolio. Negotiates business terms and conditions of customer contracts. Gathers and prioritizes customer requirements and benchmarks company products to competitor products to evangelize the portfolio roadmap.
Subject matter expert for portfolio including competition, market dynamics, points of differentiation, value proposition, and quote to cash processes.
-Leads a matrixed team in the continued support of the growth and lifecycle management of the portfolio to dates and deliverables including product marketing plan, engineering, operations, development, and 3 rd party vendors and partners
- Monitors customer and operational metrics for the portfolio and champions development, organizational, and process improvements in quote to cash processes to ensure a market leading customer experience.
-Creates and deliver product related training across all organizations.
-Develops and maintains pricing and commercial constructs for product portfolios to maximize growth, profitability, and in line with market dynamics
Other Job Requirements
Business Acumen: Must have an intermediate understanding of company financial measures and financial modeling
Good organizational and “action accountability” management skills.
Ability to provide leadership for cross-functional teams.
Proactive and self-motivated – ability to drive projects and assignments.
Good written communication skills.
Negotiation skills and experience managing third-party vendor negotiations/relationships.
Drive execution of short and long term strategies to grow product portfolio.
Problem Solving: Advanced analytical skills. Must be able to work through complex issues with a methodical approach. Must be able to understand and distill data into actionable items. Must have advanced data management ability.
Knowledge of voice/SIP and other telecommunications and IT technology desired
- Work Style: Ability to work independently and as part of a team. Ability to work under pressure with tight deadlines. Ability to work on multiple projects simultaneously. Must be detail oriented.
Ability to distill broad concepts and business strategies into structured product management/marketing plans.
Technical aptitude to understand product dynamics and recommend product enhancements.
Record of success and top-tier achievement in prior work and education experiences.
Travel: Ability to travel as needed (Approx. 10%)
1-5+ years in industry relevant role
Education Level: Bachelor's Degree
Field of Study: Finance, business, marketing, engineering, IT
Alternate Location: US-Colorado-Broomfield
Requisition # : 181625
This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.