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Job Information

CenturyLink SR DIR HYBRID CLOUD OPERATIONS in BROOMFIELD, Colorado

About CenturyLink

CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

The Role

The Sr. Director, Hybrid Cloud Operations will be responsible for the planning and execution of initiatives and ongoing technology operations that support the company’s mission and business objectives to move towards a hybrid cloud environment while maintaining/improving resiliency and operational effectiveness in the current environment. This individual will provide infrastructure leadership for developing and implementing technology operation initiatives and ensuring effective and efficient technology operations. As a collaborator on the technology senior management team, this individual will develop strategies for advancing service delivery and operational efficiencies by applying emerging solutions, best practices and continuous improvement.

This position will lead and manage the teams responsible for core infrastructure including network, data center operations, compute, storage and cloud environments. This individual will be planning and executing a hybrid cloud strategy, inclusive of goals and initiatives that align with the overall company and technology strategies and they will also be driving the evolution of infrastructure, process, products, and services by working with stakeholders.

The Main Responsibilities

  • Provide technical leadership on creating cloud-based solutions.

  • Assisting in periodic architectural and project design reviews.

  • Compiling, developing, and delivering guardrails; ensure adoption of architectural patterns while supporting the needs of product teams to launch products / services.

  • Building, managing, and developing (through mentoring and coaching) the infrastructure & cloud services team with an emphasis on talent acquisition, talent management and talent development while motivating and leading with a spirit of advancement.

  • Developing new capabilities and support models while focusing on high employee engagement.

  • Fostering a culture focused internally on collaborative delivery and externally on business value and optimization of external services.

  • Establishing policies, programs, and processes for managing the underlying technology platforms and developing and managing the annual managed services tools budget.

  • Managing relationships with external technology vendors and overseeing activities and issues relating to technology platforms security, ensuring high enterprise availability of operational systems and recoverability.

  • Benchmarking, reporting and analyzing key availability and operational metrics, technology platform metrics and supplier service levels.

  • Executing projects on schedule to meet requirements and transform to next-generation capabilities. Documenting and communicating services to technology partners and enterprise users.

  • Ensure full adherence to all SOX, compliance and regulatory requirements.

  • Improve effectiveness, standardization and agility by drive automation and orchestration capabilities across hybrid cloud environments

  • Leverage data and analytics to drive efficiencies and effectiveness.

  • Aggressively improve data driven decision capabilities.

What We Look For in a Candidate

Required:

  • 15+ years’ experience with 3+ years of director level or above experience.

  • Experience leading others in a large, highly complex and ever-changing organization; preferably in a hybrid cloud environment.

  • Experience recommending and implementing technologies and processes to improve service, reduce costs and provide competitive advantage.

  • Technical expertise in infrastructure design and architecting of high-availability/high-transactional systems, mobile applications, cloud solutions, data warehouse and data analytics.

  • High level of comfort managing competing priorities, crystallizing ideas and thoughts into plans and activities, handling ambiguity constructively, and rationalizing on strategic and managerial levels.

  • Able to build relationships with business and technology partners to influence and collaborate across the organization, strengthen the role of IT, implement initiatives and plans, and address security and audit needs.

  • Demonstrates a sense of urgency, accountability and holds same standards for the department. High achiever, results- oriented, and decisive hands-on manager with strong technology acumen.

Preferred:

In-depth knowledge of ITIL processes, VMWare, DB Technologies and AWS or Azure Successful experience operating in an Agile environment.

Education:

Bachelors or equivalent work experience

Alternate Location: US-Colorado-Broomfield

Requisition #: 227085

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

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