CenturyLink SR LEAD IT ENGINEER- Sr SAP BASIS HANA in Chicago, Illinois

CenturyLink (NYSE: CTL) is a global communications, hosting, cloud, IT /SAP services company enabling millions of customers to transform their businesses through innovative technology solutions. CenturyLink offers network and data systems management, Big Data analytics, IT-SAP Managed Services consulting, and operates more than 55 data centers in North America, Europe and Asia.

CENTURYLINK is a leading global provider of SAP solutions and services, addressing enterprise-wide business and technology needs. CTL helps companies of all sizes and industries innovate through SAP end-to-end implementations, design and builds services, managed solutions (cloud and on-premises) and application management. CenturyLink offer HANA transformation landscape, Data Strategy and Master Data Governance, S/4HANA, BI Strategy and Migration to SAP Cloud Solutions.

On top of a comprehensive compensation and benefits package we provide progressive, growth-oriented work environment, where you’ll enjoy greater independence, and a strong team atmosphere.

Join Century Link & you’ll work with SAP subject matter experts to lead transformational projects and define cutting edge solutions!

Job Summary

The CenturyLink Senior Lead IT Engineer - SAP is responsible for the architecture, design, implementation and support of client managed application services of SAP. The Engineer filling this role will be a Subject Matter Expert (SME) within the area of technical focus and provide leadership, mentoring, and technical direction in the analysis of multiple and complex systems. Support will be specifically on S/4 HANA, ECC, Fiori, BW/4 HANA, BW / BI, Business Objects (BOBJ / BODS), MDG, PO/PI and Solution Manager.

  • Actively participate in day to day support and project efforts for client environment(s)

  • Act as a thought and process leader for the team

  • Follow and promote the use of CenturyLink global process standards

  • Actively mentor other team members

  • Participate in cross functional teams to foster collaboration within and outside of global operations

  • Drive documentation lifecycle for client and technology specific areas

  • Responsible for ensuring the implementation of technical solutions utilizing expertise learned from multiple and complex client environments.

  • Consult and assess industry advances in technical system technologies.

Job Description

  • Take ownership of the most complex issues in the technical landscape as SAP SME, research system related problems, solve the toughest ERP & IT related problems by figuring out solutions, and/or implementing SAP best practices to make things work.

  • Demonstrate experience in day-to-day production support, monitoring, issue resolution, troubleshooting skills, performance tuning, proactive system analysis and standard SAP Basis administration activities.

  • Proficient in installing, configuring, documenting, troubleshooting and tuning of S/4 HANA, ECC, Fiori, BW/4 HANA, BW / BI, Business Objects (BOBJ / BODS), MDG, PO/PI and Solution Manager.

  • Install and configuration of HANA server, stand-alone SLT Replication Server, add on in ECC for SLT; Create and configure connection SLT to HANA, SLT to ECC.

  • Must have configured SAML, SSO, SSL, Portal build and backend system configuration, Portal Integration.

  • Prepare and execute Pre and Post HANA migration tasks including HANA checklist, HANA Sizer, post migration checks, post upgrade remediation (SPDD, SPAU).

  • Experience on SAP Solution Manager tasks including Monitoring, EWA setup, E2E Root Cause Analysis.

  • Experience in BOBJ integration with SAP BW on HANA, BPC on NetWeaver installation and integration with SAP BW on HANA and integration testing.

  • Experience in HANA DB administration through HANA studio – Create Schemas, Backup & Restore Configurations, Monitoring, Integration with other Systems, etc.

  • Business Objects services initial configuration and job administration.

  • Proficient in performing SAP Heterogeneous/Homogeneous Migrations.

  • Ability to develop and modify shell scripts to automate procedures.

  • Assume ownership of CenturyLink managed services, including both platform and application technologies.

  • Liaison with project management office and appropriate project management offices to help manage the day-to-day interdependencies of multiple project teams.

  • Assist a supportive team-oriented work climate that enables business team members to develop professionally.

  • Good hands on expertise on various technical aspects of SAP technologies.

  • Demonstrated strategic thinking and leadership with strong abilities in Relationship management.

  • Demonstrated competency in developing efficient and effective solutions to diverse and complex business problems.

  • The ability to effectively communicate with clients, peers, and management.

  • The ability to develop and maintain internal and external professional relationships.

  • Create concise and accurate technical documentation for consumption throughout CenturyLink.

  • Participate and collaborate with other operations management teams to provide root-cause analysis for all client outages and failed changes in the environment.

  • Establish standards for monitoring and auditing to ensure stable and supportable operating Application and Infrastructure.

  • Drive service improvements and efficiencies through the design and development of effective automation.

  • Review audit and performance results to facilitate proper capacity planning and service management.

  • Carry out special tasks at Management’s direction

  • Participate in an on-call rotation and shift turnovers to other global support teams.

  • Drive for self-improvement in technical and non-technical areas.


Required Skills:

  • A minimum of 10+ years of experience in technology profession focused on SAP solution stack like ERP design and management

  • Preferred Certified NetWeaver/HANA Technology Systems Consultant and expertise in Solution Manager. Experience in SAP HANA, SAP HANA design, development, implementation, OS/DB Migrations, installations, upgrades and support of SAP NetWeaver and BO applications

  • Has strong understanding of the core BASIS modules in evaluating business requirements, and is adept at translating, validating, developing, building, verification and deploying those requirements within project timelines.

  • Has thorough knowledge of the NetWeaver Systems and Security design, process and procedures, segregation of duties, change control and change management.

  • Established best practice NetWeaver Systems policies and procedures

  • Experience with Hana integration to other SAP solutions in a high compute environment

  • Very strong skills and experience in Disaster Recovery and High Availability architecture. Must have performed DR on HANA or worked on scale out configurations.

  • Understanding of cloud architecture

  • Very strong skills in problem source identification, problem management and problem resolution.

  • Proven ability to meet or exceed client’s expectations. He is proven to meet all objectives set forth by client and project managers alike for best practices and industry solutions.

  • Good analytical problem solving and fact finding skills. Related personal skills:

  • Excellent communication skills both written and verbal with a proven track record for each.

  • Solution oriented personality - highly motivated individual who is a self-starter.

  • Liaison with cloud architects, Operations team and managed services & support teams.

  • Good in customer interaction or has worked on customer facing roles.

  • Assist a supportive team-oriented work climate that enables business team members to develop professionally and that values diversity, promotes teamwork and collaboration and emphasizes quality, customer satisfaction, creativity and cost effectiveness.

Large-Enterprise experience in the following technologies:

  • SAP Technologies: S/4 HANA, ECC, Fiori, BW/4 HANA, BW / BI, Business Objects (BOBJ / BODS), MDG, PO/PI and Solution Manager

  • Windows Server (2003 /2008/2012) & UNIX (Linux / AIX)

  • Active Directory

  • Database Engineering: Microsoft SQL Server, Sybase ASE, Sybase IQ, SAP HANA

  • Experience in Windows / UNIX scripting

  • Disaster recovery strategies

  • Strong understanding of virtualization concepts and technologies

  • Strong documentation & communication skills

  • Flexible and able to adapt to a rapidly changing environment

  • A broad range of technical skills with a strong desire to constantly expand skillset

  • Positive, self-motivated individual who can complete goals independently

  • Must be a team-player


Bachelors or Equivalent in Computer Science or Engineering General

Masters or Equivalent in Computer Science or Engineering General

Alternate Location: US-Illinois-Chicago; US-Indiana-Indianapolis; US-Louisiana-Monroe; US-Missouri-St Louis; US-Texas-Dallas

Requisition # : 204248

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.