CenturyLink Network Tech - Central Office - Telecom - Darlington, WI in Darlington, Wisconsin

About CenturyLink

CenturyLink at http://www.centurylink.com (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

Job Summary

As a Centurylink Network Tech (Central Office Technician) you will be responsible for all aspects of working in the physical Central Office as follows.

Job Description

  • Install, monitor, maintain, and repair all switching and/or non-switched circuit equipment and associated transmission equipment for the provisioning of telecommunication services.

  • Manage, program, and install high-speed data, internet, and voice services in the network.

  • This position may be a combination position and may require the successful candidate to effectively work outside as an installation and repair technician and inside as a central office technician.

  • Responsible for programming, installing, and maintenance of central office equipment and all peripheral equipment including, but not limited to, digital/analog equipment such as switching, carrier systems, span lines, high-speed internet, ISDN, voice mail systems, span lines, mobile telephone, pager terminals, Hi-Cap, fiber optics, data circuits, microwave systems, etc.

  • Analyze and repair digital equipment using technical meters such as transmission test sets, volt/ohm meters, oscilloscope, TDR’s, OTDR’s (optical meters), BER testers, laptop computers, frequency meters, error rates, and synchronization meters.

  • Use a variety of test equipment to isolate, identify, and analyze equipment trouble and take appropriate maintenance action.

  • Comprehend and relate complex circuit descriptions of both analog and digital fields.

  • Must have the ability to understand flow charts, equipment manuals, technical documentation, and/or computer printouts for the purpose of trouble shooting and maintaining digital and analog systems.

  • Must be able to relate with customers and employees, and other department personnel for the purpose of resolving technical problems.

  • Advise the Departmental Supervisor of all changes and/or problems on a continuing basis.

  • Perform service orders, trouble resolution, provisioning, and work order routines.

  • Operate and maintain computer systems and support devices; install and test system upgrades.

  • Respond to emergency service-affecting situations.

  • Assist in trouble isolation of network and subscriber loop problems.

  • Observe all safety rules and regulations.

  • Assume all other duties as assigned.


  • Associate’s degree in electronics, communications or a related field; or the equivalent in training and experience.

  • Five years of current experience in a central office, related telephony field, or the equivalent in training and experience.

  • Incumbent must be technically proficient in order to perform the specific work requirements of the job in the particular location.

  • Ability to achieve required certifications and to successfully complete any required training or coursework.

  • Ability to analyze the performance of switching and peripheral data systems and initiate corrective action.

  • Effective oral and written communication skills, particularly in detailing technical information.

  • Ability to maintain an excellent attendance record.

  • Must possess a valid driver’s license, be able to safely operate company vehicles and equipment, and maintain a safe driving record.

  • Heavy lifting as required (lifting and/or moving up to 75 lbs.).

  • Ability to identify and distinguish audible tones/levels.

  • Knowledge of transmission and supervision characteristics.

  • Must have working knowledge of central office NAP functions.

  • Must have working knowledge of PC’s, including basic computer operational tasks.

  • Must be able to respond to after hour call-outs, work overtime, shift, weekends, and holidays as required.

  • Ability to work outside in all weather conditions and at various hours of the day/night.

  • Ability to quickly adapt to new technology/equipment/platforms.

  • May be required to reside within certain proximity of a reporting location.

  • Must be able to travel overnight as necessary for business requirements and training.

  • Ability to safely climb towers, ladders, and/or poles to inspect antennas and transmission lines, as required.

Preferred Qualifications:

  • SONET Fiber Optic transport experience.

  • Network+, A+, CCNA Certifications.

  • Certification in CISCO, Microsoft, or other related network/data systems.

  • Certification or equivalent training in inter-networking technology and LAN/WAN equipment such as Ethernet switches, routers, ATM, frame relay, IP, and routing protocols.

  • Current experience with NGDLC Systems, GTD-5, Siemens MXU 914A and 914E, or Nortel DMS family switches.

  • AFC experience. Certification or equivalent training in the maintenance and operation of AFC (DLC), Calix DSL systems, Adtran (DLC), Fujitsu (FO Transport), and Alcatel DSL systems.

  • Installation and configuration of network enabling CPE hardware and software for connection to strategic network services to include frame relay, HiCap, xDSL, and other systems utilized by CenturyLink.

Alternate Location: US-Wisconsin-Darlington

Requisition # : 206961

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, creed, veteran status, disability, medical condition, genetic characteristic or information, age, sex, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.