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CenturyLink Lead IT Systems Analyst- Product Owner in DENVER, Colorado

About CenturyLink

CenturyLink (NYSE: CTL) at http://www.centurylink.com/ is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

Job Summary

The Web Business Analyst is responsible for defining the strategy and solutions for presentation of accurate and timely pricing, online promotions, new product launches, site enhancements and existing customer support. Responsible for creation, maintenance, and management of online initiatives based on competitive analysis and industry best practices. The web business analyst’s chief role is to implement technology solutions in a cost-effective way by determining the requirements of a project and communicating them clearly to all stakeholders, facilitators and partners.

Job Description

  • Leverage your experience and site analytics to understand and improve ecommerce sales funnel to meet department objectives.

  • Conduct online competitive analysis and review of industry benchmarks to leverage best practices in design of ecommerce sales tactics and account management functions.

  • Responsible for requirements definition, functional design, user acceptance testing and post release project impact analysis.

  • Work closely with user experience team to define user interaction and design.

  • Project management of initiatives from inception to production launch. Provide business case justification for new initiatives and enhancements.

  • Determine the appropriate product, service, prices and applicable discounts based on the customer, customer segment, region, contract or any other segmentation.

  • Coordinate with product teams to ensure business unit acceptance across multiple product groups.

  • Ensure IT technical requirements are in alignment with detailed business requirements.

  • Facilitate working sessions with eBusiness and IT and act as a SME for questions related to detailed business requirements.

  • Ensure that overall design complies with sitewide customer experience vision.

  • Participate on production release calls, and verify that all delivered capabilities function properly in production.

  • Practice and maintain a high level of quality, consistency and detail across all deliverables and milestones.

  • Key member in interdepartmental coordination and communication of project deliverables.

  • Manage product innovation through cross-functional teams focusing on new product capabilities and services.

Qualifications

  • At least 3 years web/ecommerce experience.

  • 5 years business analyst experience.

  • Bachelors degree in Business, Marketing or IT.

  • Experience with site analytics tools such as Omniture Site Catalyst.

  • Project management experience.

  • Familiar with web technologies.

  • Strong analytical skills, detail oriented.

  • Strong team player with an ability to interact with stakeholders from various parts of the business.

  • Ability to create high-level wireframes.

  • Ability to react and adapt to changes in business priority and fast changing environment.

  • Passion for improving user experiences, driving innovation, and using data to drive decision making.

Alternate Location: US-Colorado-Broomfield; US-Colorado-Denver

Requisition # : 216957

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

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