CenturyLink Retail Territory Sales Representative in Houston, Texas

About CenturyLink

CenturyLink at http://www.centurylink.com (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

Job Summary

As a Retail Territory Sales Representative, you will be responsible for account management activities for both the multi-dwelling unit (MDU) and indirect retail partners (big box/master agent) in the assigned territory. This individual will own relationships between CenturyLink and sales personnel and/or leasing agents in assigned accounts.

This position offers

  • Competitive base pay based on your experience and skills

  • Generous sales incentives

  • Paid training

  • Medical, Dental, Vision

  • Life insurance

  • Paid time off & paid holidays

  • Wellness rewards

  • Discounts on CenturyLink and partner products and services

  • 401(k) with company match

  • Tuition reimbursement (after one year of service)

  • Exciting career opportunities and career development

Job Description

  • Manage indirect retail partners by ensuring locations are in compliance with existing agreements and sales practices, revenue goals are met, working with key decision makers to seek and create opportunities to increase product penetration and generate revenue, ensuring indirect partners have all merchandising materials necessary to promote and sell CenturyLink's products and services.

  • Meet or exceed customer connection targets by scheduling regular account visits and touch points with key decision makers and frontline employees. Document all account management activity to ensure thorough account history and maximize time spent with partners.

  • Work in concert with internal company representatives and local internal leadership to leverage opportunities such as local events and new product launches to achieve sales attainment. Engage indirect partners and employees to assist in local opportunities as necessary.

  • Engage assigned locations with existing and new programs offered by CenturyLink. Identifies potential marketing and service contract opportunities within territory and engages other national partners to grow the business such as new multi-dwelling units and new compatible businesses for indirect retail presence.

  • Act as Subject Matter Expert for all internal processes which may include product and promotional knowledge, order entry processes and troubleshooting, escalation policies, sales credit methods, merchandising methods, and fulfillment.

  • Driving consumer and small business customer connections into the assigned retail locations.

  • When necessary, work in local retail locations to assist in driving consumer and small business sales success.

  • Maintain a valid driver’s license, adequate automobile insurance coverage, and appropriate working vehicle for transportation.


  • Associates degree or equivalent education and relevant experience.

  • 5+ years related experience

  • Minimum 3 years outside sales experience with 1+ years acquisition/hunter business to business sales experience.

  • Must maintain a valid driver's license, adequate automobile insurance coverage, and have appropriate working vehicle for transportation.

  • Ability to achieve goals and determine priorities.

  • Learn company rate plans and product line-up i.e., high-speed Internet, TV, voice and wireless.

  • Relationship building skills are required for this position with the ability to work with internal and external clients at various levels.

  • Must be self-motivated and self-disciplined and provide prompt follow-up to all customer inquiries.

  • Will build and maintain accurate and up-to-date strategic account plans.

  • Must have strong organizational and time management skills; keep accurate records on daily activities and results.

  • Work varying hours including weekends, evenings and holidays.

  • Strong presentation and leadership skills.

  • Excellent verbal and written communication skills.

  • Proficient in all aspects of computer work including Microsoft Office products i.e., Word, Excel, PowerPoint, etc.

  • Ability to work independently, be able to effectively multi-task, and be goal oriented.

  • Valid Driver’s License and an acceptable driving record (MVR).


Alternate Location: US-Florida-Apopka; US-Florida-Tallahassee; US-Missouri-St Louis; US-New Mexico-Albuquerque; US-Texas-Dallas; US-Texas-Houston

Requisition # : 201148

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, creed, veteran status, disability, medical condition, genetic characteristic or information, age, sex, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.