CenturyLink Senior HRIS Analyst in Monroe, Louisiana

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

Job Description

  • Provide SuccessFactors maintenance support for Recruiting Management and Recruiting Marketing modules (configuration set up, business processes and security)

  • Resolve system issues for Recruiting Management and Recruiting Marketing modules as escalated by users

  • Support other SuccessFactors modules as needed

  • Participate in the regular review and prioritization of HR systems configuration projects

  • Participate in SuccessFactors implementation projects by providing support to requirement gathering and documentation, business process mapping and redesign, data conversions, system configurations, testing, deployment, cutover coordination, training and system post go live stabilization

  • Participate in SuccessFactors system updates including functional enhancement reviews and testing

  • Under the direction of HRIS Manager, partner with other team members to manage the delivery of small HR systems projects including configuration changes and functionality deployment (including configuration, testing, documentation, peer review, sign off, training, change management etc.)

  • Participate in system testing; responsibilities include test scripts development and execution, testing resources coordination and test completion metrics compilation

  • Provide training to end users during project rollout as needed

  • Coordinate with business owners and other HRIS team members to develop future state HR Systems Road Map

  • Document internal processes and audit procedures to ensure data integrity of systems

  • Develop and maintain system and program administration documentation; update documentation on a frequent basis

  • Identify opportunities for improving the effectiveness of processes, systems, and reports

  • Conduct troubleshooting analysis; Document system errors and issues clearly/with screenshots; escalates for review & ticket creation

Job Summary

The Senior HRIS Analyst reports to the HRIS Manager and will function as a SuccessFactors Systems Analyst. This position is primarily responsible for the administration of the Recruiting Management and Recruiting Marketing modules and will also support other SuccessFactors modules as needed.


  • Degree in economics, statistics, human resources, finance, information technology or related field or equivalent experience

  • At least 5+ years of applicable HR system experience

  • System administration experience of SuccessFactors systems strongly preferred

  • Working knowledge of HR systems and processes, Staffing/Recruiting/ATS systems preferred

  • Advanced experience with Microsoft Access, PowerPoint and Excel

  • Strong database management skills including the ability to merge, clean and analyze large amounts of data


Bachelors or Equivalent

Masters or Equivalent

Alternate Location: US-Colorado-Broomfield; US-Colorado-Denver; US-Louisiana-Monroe; US-Work From Home-Work At Home

Requisition # : 193870

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.