CenturyLink Specialist III in Monroe, Louisiana

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

Job Summary

Responsible for reviewing/monitoring various miscellaneous billing functions. Track/monitor daily billing files to ensure files are received timely by vendors. Compile and input monthly billing metrics. Review order activity prior to bill release to identify customer impacting billing issues. Run queries utilizing SQL and analyze results. Communicate issues and work with other departments to ensure resolution. Serve as backup for a variety of other departmental functions.

Job Description

  • Monitor various miscellaneous billing functions.

  • Track daily billing files to ensure files are received timely.

  • Audit bills to ensure billing accuracy.

  • Develop strong working relationships with other departments.

  • Meet deadlines in a fast-paced environment.

  • Manage multiple projects simultaneously.

  • Provide backup for other department personnel.

  • Perform other duties as assigned.


  • High School diploma or GED.

  • Minimum three years of experience in an accounting, billing, clerical, or administrative position performing similar duties and responsibilities or the equivalent in training and experience.

  • Proficient in the use of personal computers and related software for word processing and spreadsheets to include some advance or complex software features.

  • Analytical and problem solving skills.

  • Experience in using SQL or data mining tools.

  • Detailed and process oriented with ability to organize daily work.

  • Important qualities include being a team player, willingness to learn, and possessing a strong work ethic.

  • Excellent oral and written communication skills and the ability to interact well with others.

  • Ability to work overtime as required

Alternate Location: US-Louisiana-Monroe

Requisition # : 208274

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.