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Job Information

CenturyLink MGR PROVISIONING I in TOWN AND COUNTRY, Missouri

About CenturyLink

CenturyLink (NYSE: CTL) at http://www.centurylink.com/ is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

Job Summary

The National Network Manager must be able to communicate and model the CenturyLink vision and culture. Inspire and motive team to continual improvement and maximum performance. Promote employee participation, teamwork and development. Foster positive work environment through role modeling and respect. Position will require candidate to be an active contributor interacting daily with Planning and Project Management Teams, as well as CenturyLink management teams; involved in day-to-day workflow through management of order progression and escalations. This position will be supervising and managing the day to day operations of the Facility Cost Savings Coordination Team.

Job Description

Lead Field Operations Support / National Support team to include budget planning and management; project planning, implementation and management; development of staff policies/processes; and driving change management initiatives to ensure successful project implementation.

Act as National Field Operations liaison for all system conversion activity, process improvement initiatives, vendor support and change management activity.

Manage National Field Operations support for LCAM system, and manage vendor certification for National suppliers

Support National Field Operations in Sparing; in the delivery and maintenance of the technician force-to-load model; in all activities to protect network assets and reliability.

Drive reduction in human error outages

Actively engage with external customers either in person or via phone while representing the office of the Sales & Marketing President

Manage reporting for National Field Operations to include establishing monthly metric targets, tracking and accountability reviews.

Manage the maintenance and delivery of National Networks Efficiency scorecard.

Qualifications

  • Associate degree in Engineering, Electronics, Networks or related technical or vocational education or equivalent experience.

  • Working knowledge of switched and dedicated telecom functionality.

  • Proven ability to work in unison with staff, management and upper management.

  • IT Security experience is a must

Desired Skills: 5 plus years of supervisory experience in telecom provisioning . Proven ability to work in a dynamic environment with ever changing requirements and ability to adapt quickly to those changes. Associate degree in a related field or equivalent work experience. Typically 5 years of relevant experience. Desired system requirements are (but not limited to) CORE, LIMS, TIRKS, eFLOW, COASTAL

Alternate Location: US-Arizona-Phoenix; US-Colorado-Broomfield; US-Colorado-Denver; US-Colorado-Littleton; US-Ohio-Dublin

Requisition # : 214923

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

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